Illustrated by Akanksha Singh · scroll to unroll

Hi, I’m Felix.

Hand-drawn panorama of Felix's life in seven scenes, from childhood in Bengaluru to graduation in Hong Kong; painted in watercolour

You are here · updated Nov 2026

Still climbing.

Building a startup’s operations from day one, writing about Taiwan, and taking the long way home through the hills.

1990sBengaluru

Early years

I was born to parents from Kerala and grew up in Bangalore when it still felt like a small town. By the time I’d studied at its landmark schools and started work as a civil engineer, it had become Bengaluru, one of Asia’s biggest cities.

2012Haji Public School · Jammu & Kashmir

The school in the mountains

Before settling into a career, I spent a summer volunteering at a school in the mountains of Jammu & Kashmir, and came back seeing my own path differently.

2012Mumbai

Early career

I moved to Mumbai, the City of Dreams, for my first job in language services. It laid the foundation for everything that came after, and for a few friendships I still keep.

2015Taipei

Life abroad

A job offer brought me to Taipei. I meant to stay a few years, but good friends, a career that kept growing and easy escapes into nature kept me here, and I was lucky enough to meet the person I’d build a family with.

2022Daxi, Taoyuan

Two cultures, one family

Our wedding blended Taiwanese and Syro-Malabar traditions, with each table named after a trail we’d walked. Then we moved out of Taipei to grow our family, the hills still close by.

2024Taoyuan

Alex arrives

When our son arrived, I took a year off to be with him, and to finish my Executive MBA. His first trails were from a baby carrier on my back.

2026Hong Kong & Taiwan

Mid-career transition

Graduating from my EMBA at CUHK in November 2026, and starting again at smaller, earlier-stage companies, closer to the work I care about.

2026Taiwan

Husband, father, friend, colleague

Enjoying what life has to offer, one day at a time.

Mischief managed.

Nothing to see here. Just an ordinary personal website.

Luzhu, Taoyuan · contours from real elevation data

Trying to do good, one day at a time.

For me, work is a means to a good life. I like starting from scratch, getting something real in place, and walking it forward one step at a time.

See my work →My approach

Selected work

What I’ve led, and where.

I’ve usually started in one role and ended up running much more of the company than I was hired for. It comes from being a generalist who’d rather figure things out than wait, and from founders who trusted me with room to grow. Most recently, that made me the first hire at an early-stage startup.

Selected highlights

Full CV →

2026now

Early-stage startup

Head of Operations

In stealth mode

I’m the first hire at a young company building a way to put new research in front of the professionals who can use it. I run operations: systems, data, customer emails and the launch plan.

Alongside the startup

Operations consultant

Since 2025 · part-time

A portfolio career: I consult on operations, growth and acquisitions, write features about Taiwan, and take on the occasional one-off project.

2021–25

AsiaEdit · Hong Kong

General Manager and Managing Director

I joined to run operations and grew into the company’s de facto product manager and Taiwan country manager, with oversight of our established services in Hong Kong and China. Four things I’m proudest of:

From à-la-carte to bundles
We replaced piecemeal pricing with tiered bundles and add-ons, and rebuilt the quoting, the CRM and the training around them. Clients found it simpler, and orders grew.
AI-assisted editing
I was curious where generative AI could take editing, so I pulled together a cross-functional team to test it, with quality gates before anything reached a client. The service ran for over a year, and what we learned shaped the company’s strategy as AI reshaped the industry.
Smart editor assignment
I designed a scoring model that matched each manuscript to the right editor by subject, track record, cost and turnaround, so quality and margins both held up.
Beyond Greater China
I took AsiaEdit out into the wider industry: peer partnerships, outreach, and the company’s first delegation to the London Book Fair in 2025.

2015–19

Wallace

VP Operations

Wallace was a close-knit, founder-led firm when I joined. I helped it grow into a more structured, scalable one, with new teams, processes and the systems underneath. Three highlights:

ISO 9001 from scratch
I designed the quality management system from a blank page and led the certification. We passed on the first audit, and the system outlived my time there.
A tracked-change PDF workflow
Some clients could only work in PDFs, so I built a way to edit and comment inline. It opened doors with compliance-sensitive customers we couldn’t serve before.
New doors
I brought on the firm’s first business development hire and built relationships with Taiwan government agencies, opening up interpreting work alongside editing and translation.

Along the way

In between and outside my lane

Everything is figureoutable

Between and beside the big roles, I kept picking up whatever needed doing: I produced a nine-episode podcast series, sent a cease-and-desist to stop look-alike ads, tightened a company’s security from 2FA to disaster-recovery plans, built an editing workflow in Overleaf for maths and physics clients, and directed and edited a retrospective film for my EMBA’s annual conference.

Philosophy

How I work.

How I work, and what the work is for.

Six rules I try to run on.

Integration over balance
I block time across the day and week instead of drawing a hard line at 6pm. It’s the only model that works across time zones and a family.
High trust
I set outcomes, share context and remove blockers. If I’m checking boxes on someone’s tasks, the problem is upstream: hiring, training or trust.
Writing is thinking
I work ideas out on paper, in memos and FAQs, and share drafts early so people can act without waiting for a meeting.
Absorb the pressure
When things get tense, I try to take the pressure myself and hand the team something calmer: a smaller scope and a clear next step.
Ship the 0.7
One foot in front of the other: release what proves value, learn, then take the next step.
Everything is figureoutable
I’m a generalist at heart. If something needs doing and nobody owns it, I’ll figure it out.